Accessibility Services

Wheelchair and mobility assistance is available to you through the airlines operating at the airport. To pre-arrange this service, please notify your airline or travel agent when booking your flight. Your airline can provide information on:

  • the use of wheelchairs,
  • passenger escort services,
  • transportation within airports,
  • check-in,
  • boarding and
  • arrival support at your destination.

Visit our airline page for contact information.

 Automated Teller Machine (ATM)

Location: Main Air Terminal Lobby

Currency: Canadian

 Baggage Carts - Free


  • Inside the covered shelters in all parking lots
  • Main entrance
  • Inside domestic and international arrivals areas
Charging Stations - Free
Locations: Domestic Arrivals Area and Departure Lounge

Aviator Cafe by Edelweiss

Location: Main Air Terminal - Departure Lounge

Open Daily: Valid boarding pass required for entry

Description: Limited menu available


Runways Cafe

Location: Waterloo Wellington Flight Centre (Short walk from the Main Air Terminal)

Open Daily: Visit website for hours of operation

Description: Licensed sit-down dining area or take-out

Phone: 519-648-2211


Lost & Found (Airport Security)

Location: For items lost in the Main Air Terminal Building or Parking Lots

Telephone: 519-648-2257

 Lost & Found (Airline)

Location: For items left on board aircraft and lost luggage, contact your Airline directly

 Pay Phones

Locations: Domestic Arrivals Area and Departure Lounge (TTY Enabled) 

Payment: Coin, Credit or Bell Phone Card

Wireless Internet Access (Wi-Fi) - Free

Log in Instructions:

  • Turn on your Wi-Fi enabled device
  • Enable your wireless adapter
  • Connect to the "RMOW-Public" network